Privacy Policy | How We Collect, Use & Protect Information | MaxSehat

Privacy Policy

Your Privacy Matters

At MaxSehat, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how information is collected, used, stored, and protected when you visit maxsehat.com, place an order, contact us, or interact with our services.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Billing information
  • Order details
  • Messages submitted through contact forms
  • Customer support enquiries

We may also collect certain technical information automatically when you use our website.

Website Usage Information

When you visit maxsehat.com, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Website activity
  • Referral sources
  • General location information
  • Pages viewed

This information helps us improve website performance, user experience, and security.

How We Use Your Information

Information collected may be used to:

  • Process and fulfil orders
  • Provide customer support
  • Respond to enquiries
  • Improve our website and services
  • Communicate order updates
  • Prevent fraud and abuse
  • Comply with legal obligations
  • Improve customer experience

We only use information for legitimate business purposes related to operating MaxSehat.

Marketing Communications

Customers may choose to receive updates, promotions, educational content, or product announcements from MaxSehat.

You may unsubscribe from marketing communications at any time using the instructions provided in those communications.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember preferences
  • Measure website performance
  • Understand visitor behaviour
  • Enhance user experience

Most browsers allow users to manage or disable cookies through browser settings.

Information Sharing

MaxSehat does not sell personal information to third parties.

Information may be shared only when reasonably necessary to:

  • Process payments
  • Deliver orders
  • Provide website services
  • Comply with legal requirements
  • Protect our business, customers, or website

Any service providers used by MaxSehat are expected to handle information responsibly and appropriately.

Data Security

We take reasonable measures to protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

While no online system can guarantee absolute security, we continuously work to maintain appropriate safeguards for customer information.

Data Retention

We may retain information for as long as reasonably necessary to:

  • Provide services
  • Fulfil orders
  • Maintain records
  • Resolve disputes
  • Meet legal obligations
  • Improve customer support

Information may be securely deleted when it is no longer required.

Third-Party Services

Our website may use trusted third-party services for functions such as:

  • Payment processing
  • Website analytics
  • Email communications
  • Order fulfilment
  • Shipping services

These providers maintain their own privacy policies and practices.

Children's Privacy

MaxSehat products are intended for adults.

We do not knowingly collect personal information from children without appropriate parental or guardian involvement.

If you believe information has been submitted by a child, please contact us.

Your Rights

Depending on applicable laws, you may have rights relating to your personal information, including:

  • Requesting access to information
  • Requesting correction of information
  • Requesting deletion where appropriate
  • Updating account information
  • Opting out of marketing communications

Requests will be reviewed and handled in accordance with applicable laws and business requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, technical, or business changes.

Updated versions will be published on this page.

Continued use of the website after updates constitutes acceptance of the revised policy.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact us through our Contact Us page.

MaxSehat

Rooted in nature. Driven by wellness.